Chapter 1 General Provisions

• Article 1 (Purpose and Application)
• • ① These terms and conditions are established for the purpose of regulating the rights, obligations, and procedures for the use of Electronic Financial Transaction Services (hereinafter referred to as "Electronic Financial Services") provided by Eventus Co., Ltd. (hereinafter referred to as the "Company") when members use such services.
  • ② The Company acts as a telecommunications sales intermediary and is not the organizer or the contracting party for events organized by the Company.
  • ③ Settlement of the payment amount for paid events using the payment service provided by the Company shall be governed by the payment/settlement regulations established by the Company.
  • ④ Payment amounts made through the organizer's bank account and external/on-site application methods are not subject to the provisions of these regulations.
• Article 2 (Definition)
• • • ① The definitions of the terms as specified in these terms and conditions are as follows:
    • 1. “Electronic Financial Transaction” refers to transactions in which the Company provides electronic financial services through electronic devices, and members use these services in an automated manner without direct face-to-face interaction or communication with the Company's employees.
    • 2. “Electronic Payment Instruments” refer to electronic means of payment as defined in Article 2, Paragraph 11 of the Electronic Financial Transactions Act, including prepaid electronic payment instruments, credit cards, and other electronic methods of payment.
    • 3. “Electronic Payment Transaction” refers to an electronic financial transaction where the payer (hereinafter referred to as the “payer”) uses electronic payment instruments to transfer funds to the payee (hereinafter referred to as the “payee”) through the Company.
    • 4. “Electronic Device” refers to a device used for transmitting or processing electronic financial transaction information through electronic means, including automated teller machines (ATMs), automated deposit/withdrawal machines, payment terminal devices, computers, telephones, and other devices used to transmit or process information electronically.
    • 5. “Access Device” refers to a means or information used in electronic financial transactions to issue transaction instructions or to ensure the truth and accuracy of member and transaction information. It includes electronic cards and similar electronic information (including credit card numbers), electronic signature generation information under the Electronic Signature Act, certificates, member numbers registered with financial institutions or electronic financial service providers, member's bio-metric information, passwords required for using the aforementioned means or information, and other means or information specified in Article 2, Paragraph 10 of the Electronic Financial Transactions Act.
    • 6. “Electronic Financial Transaction Services” refer to the services listed in Article 4 of these terms and conditions provided by the Company to members.
    • 7. “Member” refers to a user who agrees to these terms and conditions and uses the electronic financial transaction services provided by the Company, except as otherwise provided in Chapters 2, 3, and 4 of these terms and conditions.
    • 8. “Transaction Instruction” refers to a member instructing the Company to process an electronic financial transaction in accordance with these terms and conditions.
    • 9. “Error” refers to cases where an electronic financial transaction is not executed due to reasons other than the member's intent or fault, in accordance with the electronic financial transaction contract or the member's transaction instructions.
    • 10. ‘“Organizer” refers to the host of an opened event.
    • 11. “Applicant” refers to a participant in an opened event.
  • ② Except as otherwise stated in this Article and other provisions of these Terms and Conditions, the definitions shall follow the relevant laws and regulations, such as the Electronic Financial Transactions Act.
• Article 3 (Notice and Amendment of Terms and Conditions)
• • ① The Company shall, before the member engages in an electronic financial transaction, post these Terms and Conditions on the individual service, and ensure that the member can confirm the important contents of these Terms and Conditions.
  • ② Upon the request of the member, the Company shall provide a copy of these Terms and Conditions to the member through the transmission of electronic documents (including transmission via email), facsimile transmission, mail, or direct delivery.
  • ③ In case the Company amends these Terms and Conditions, it shall notify the members in advance by posting the amended Terms and Conditions on the financial transaction information input screen or the bulletin board for each individual service, at least one month before the effective date of the amendments, except in cases where the Terms and Conditions are amended urgently due to changes in laws. However, in the event of an urgent amendment due to a change in the law, the Company shall post the amended Terms and Conditions on the website for one month or more and notify the members by electronic mail, etc., after the fact.
  • ④ When notifying the members in accordance with Paragraph 3, the Company shall include a statement to the effect that, "If the member does not agree to the amendments, they may terminate the agreement within 30 days from the date of receiving the notice, and if they do not express their intention to terminate the agreement, they shall be deemed to have agreed to the amendments."
  • ⑤ If the member does not express their intention to terminate the agreement within 30 days from the date of receiving the notice in accordance with Paragraph 5, they shall be deemed to have agreed to the amendments.
• Article 4 (Composition and Contents of Electronic Financial Transaction Services)
• • ① Members may choose to use the Company's electronic financial transaction services when opening an event.
  • • ② The electronic financial transaction services are composed of the following individual services:
    • 1. Electronic payment and settlement agency services
    • 2. Issuance and management services of prepaid electronic payment instruments
    • 3. Electronic payment and settlement agency services
  • ③ Electronic financial transaction services are provided through a payment gateway (PG) company, and event organizers can rent a card terminal from the Company for a fee.
  • • ④ When using electronic financial transaction services, event organizers are responsible for the following fees during future settlements:

    • Payment method	PG company fee	Eventus fee	Integrated fee
      Credit card (domestic)	3.2%	1.7%	4.9%
      Real-time bank transfer	2.0%	1.5%	3.5%
      Virtual account (Non-bank transfer)	300 won per transaction	1.9%	300 won + 1.9% per transaction

  • • ⑤ Members will receive the following payment proofs:
    • 1. Credit card sales slip: Provided on My Page when credit card payment is completed.
    • 2. Cash receipt: Issued by the Company upon members' requests.
    • 3. Consignment Tax Invoice: Issued by the Company upon the request of the members, provided that the event organizer agrees to it.
    • • ※ Refer to proof of payment
      • The Company does not distinguish whether the creator is registered as a business or whether it is for-profit or non-profit.
      • Accordingly, when issuing payment-related documents, including receipts, the company does not separate value-added tax (VAT) but displays the "total payment amount." (Except for consignment tax invoices)
    • • ※ Refer to the consignment (tax) invoice.
      • The Company is not a party to the opened event. If the event organizer is a business entity eligible for issuing consignment (tax) invoices, the Company should inform whether the event organizer agrees to issue consignment (tax) invoices on behalf of the applicant.
      • If the event organizer does not agree to issue consignment (tax) invoices or if consignment (tax) invoices cannot be issued for any other reason (e.g., the event organizer is not a business entity or is an individual), the Company cannot issue consignment (tax) invoices to the applicant.
  • • ⑥ The Company and the event organizer settle paid events as follows:
    • • A. Settlement Timing and Procedure
      • 1) Settlement of paid events using electronic financial transaction services is based on the end date of the event period set by the event organizer.
      • 2) The settlement schedule and procedure may be subject to change based on the circumstances of the event organizer and the Company.
    • • B. Delivery of settlement information
      • • 1) To facilitate settlement, the event organizer must provide the Company with necessary settlement information. Settlement will not be processed for event organizers who do not provide this information.
        • (1) Individuals: Copy of ID, copy of bankbook
        • (2) Business Entities: Copy of business registration certificate, copy of bankbook
        • • (3) Non-profit or Tax-exempt Organizations: Copy of business registration certificate or unique identification number certificate, copy of bankbook
          • ※ Forward the contact information to: tax@event-us.kr / 02-2088-8328
          • ※ The provided settlement information must match the event organizer's name.
          • ※Please be careful when selecting and providing settlement information, as it cannot be changed directly once registered.
          • ※ The Company is not responsible for any disadvantages arising from incorrect settlement information provided by the event organizer.
    • • C. Settlement procedures
      • • 1) Transmission of settlement statement
        • (1) Within 12 business days after the end of the event period, the Company will send the settlement statement to the event organizer's email address.
        • • (2) The event organizer must review the received settlement statement and inform the Company of any discrepancies via email, phone, or other means.
          • ☞ Email tax@event-us.kr, phone 02-2088-8328
      • • 2) Remittance of settlement amount
        • (1) Remittance of the settlement amount will take place 12 business days after the end of the event period.
        • (2) The remittance will proceed when the event organizer confirms that there are no issues with the settlement statement provided by the Company.
        • • (3) The transfer will be made for the amount deducted from the total payment amount as indicated in Article 4 of this Paragraph, which represents the Company's commission.
          • * Final settlement amount = Total payment amount – Company commission
        • (4) When making the transfer, the Company will issue a tax invoice (or cash receipt) to the event organizer for the deducted Company commission.
      • • 3) Pending Payment Recipients
        • (1) If there are pending payment recipients, the event organizer must inform the Company whether the pending payments should be refunded or included in the settlement. Failure to confirm the refund or inclusion of pending payments for pending payment recipients may result in delayed settlement.
        • (2) Pending payment recipients will receive a full refund regardless of the payment method used.
        • (3) The Company is not responsible for settlement delays due to the event organizer's failure to confirm settlement instructions, loss of settlement statements, or lack of understanding of the settlement process, etc.
    • • D. Reservation of settlement
      • • 1) The company may withhold settlement in the following cases:
        • (1) In case where only part of the settlement information is registered or not registered at all in the organizer's member information.
        • (2) In the case where the names of the settlement information registered in the member information of the founder do not match.
        • (3) In the case where the founder did not inform whether there was an abnormality in the settlement details provided by the Company.
        • (4) If the organizer does not inform the Company of the refund or inclusion status of pending payment recipients.
        • (5) If there are changes in settlement details, such as refunds or additional payments by applicants, during the settlement process, etc.
        • (6) If the organizer rejects the settlement process.
        • (7) Where there are other reasonable circumstances not covered above.
  • • ⑦ The National Tax Service will report the amount of payment as follows:
    • • A. Precautions
      • The amount paid through the Company's electronic financial transaction service corresponds to a transaction between the organizer and the applicant. The organizer must report value-added tax or update business status directly to the National Tax Service based on the payment amount, referring to the settlement statement provided by the Company.
      • Since the Company fulfills its obligation as a business by providing the settlement statement for reference in National Tax Service reporting, it is not responsible for any unreported amounts.
    • • B. Business registrant
      • 1) After the event period ends, please refer to the settlement statement provided by the Company and submit your report to the National Tax Service to avoid any omissions.
    • • C. Unregistered Business Operators
      • 1) Individual organizers may be considered business owners by the National Tax Service based on the number of event openings or settlement amounts. To determine the status of business registration, consult with the National Tax Service at 126 or the consultation office of the relevant tax office.
      • 2) The Company is not responsible for any disadvantages arising from the organizer's failure to register as a business owner, even if they are required to do so.
  • ⑧ The Company may add or modify electronic financial transaction services after notifying members in advance if deemed necessary.
• Article 5 (Usage hours)
• • ① The Company strives to provide electronic financial transaction services to members 24 hours a day, 7 days a week throughout the year. However, circumstances related to financial institutions or other payment method issuers may allow for variations in this schedule.
  • ② In cases where the suspension of electronic financial transaction services is unavoidable due to maintenance of information and communication facilities, inspections, or other technological needs, or due to circumstances related to financial institutions or other payment method issuers, the Company may suspend electronic financial transaction services after notifying users three days in advance through electronically available means. However, in situations such as system recovery from malfunctions, urgent program maintenance, external factors, etc., the Company may suspend electronic financial transaction services without prior notice.
• Article 6 (Confirmation of Transaction Details)
• • ① The Company provides a transaction history view within individual services, allowing members to confirm their transaction details (including facts and results of error correction requests) through member information inquiry screens. If a member requests written information regarding their transaction details, the Company will provide the written information within two weeks of receiving the request through methods such as photocopying, mail, or direct delivery.
  • ② If the Company is unable to provide transaction details due to operational failures of electronic devices or other reasons upon receiving a member's request for written information, it must immediately inform the member of such reasons through electronic document transmission (including transmission via email). The period during which transaction details cannot be provided due to operational failures of electronic devices or similar reasons is not included in the two-week period for providing written information as described in Paragraph 1.
  • • ③ The transactions subject to Paragraph 1 with a retention period of 5 years include the following:
    • 1. Name or number of transaction account
    • 2. Type and amount of electronic financial transactions
    • 3. Information indicating the counterparty of electronic financial transactions
    • 4. Electronic financial transaction date and time
    • 5. Type of electronic device and information that can identify the electronic device
    • 6. Fees received by the company in return for electronic financial transactions
    • 7. Matters pertaining to member consent to withdrawal
    • 8. Access records of electronic devices related to the relevant electronic financial transaction
    • 9. Matters related to changes in applications and conditions for electronic financial transactions
    • 10. Records of electronic financial transactions with a transaction amount exceeding 10,000 won per transaction
  • • ④ Transactions subject to Paragraph 1 with a retention period of 1 year include the following:
    • 1. Records of electronic financial transactions with a transaction amount of less than 10,000 won per transaction.
    • 2. Records of transaction approval related to the use of electronic payment methods.
    • 3. Matters regarding the member's request for error correction and processing results.
    • 4. Other matters specified by the Financial Services Commission.
  • • ⑤ If a member wishes to request written issuance as stipulated in Paragraph 1, the request may be made to the following address and phone number.
    • Address: Front One 16F, 122 Mapo-daero, Mapo-gu, Seoul
    • Website address: https://event-us.kr
    • Phone number: 02-2088-8328
• Article 7 (Withdrawal of Transaction Instructions, etc.)
• • ① If a member uses the Company's electronic financial transaction service to make an electronic payment transaction, the member may withdraw the transaction instruction through the methods specified in Article 6, Paragraph 5, including the address, phone number, and email address provided in Article 6, Paragraph 5, before the effectiveness of the payment takes place. However, the timing of the effectiveness of the withdrawal of transaction instructions for each service shall be determined in accordance with the provisions of Article 17 and Article 27 of these Terms and Conditions.
  • ② If the effectiveness of the electronic payment has occurred, the member may receive a refund of the payment amount in accordance with the methods of withdrawal of subscription under relevant laws, such as the Act on Consumer Protection in Electronic Commerce, etc.
• Article 8 (Correction of Errors, etc.)
• • ① A member may request the Company to rectify any errors when using electronic financial transaction services.
  • ② When the Company receives a request for correction of errors under the preceding paragraph or discovers an error in an electronic financial transaction on its own, it will promptly investigate and process it. The Company will inform the member of the results within two weeks from the date of receiving the correction request or discovering the error.
• Article 9 (Generation and Preservation of Electronic Financial Transactions Records)
• • ① The Company creates and retains records that allow tracking, searching, confirming, or correcting the content of electronic financial transactions used by members, or in the event of errors in that content.
  • ② The types of records that the company must retain and the methods of retention under the provisions of paragraph 1 are in accordance with Article 6, Paragraphs 3 and 4.
• Article 10 (Prohibition of Provision of Electronic Financial Transaction Information)
• • ① The Company shall not provide, disclose, or use for purposes other than business, without obtaining the consent of the member or as required by laws such as the Financial Real-Name Transaction Act, the personal information of members acquired in providing electronic financial transaction services, information related to members' accounts, access media, and the content and performance of electronic financial transactions to third parties.
  • ② In order to protect the personal information of members and ensure their secure use of electronic financial transaction services, the Company operates a privacy policy. The Company's privacy policy can be reviewed on its website or on screens linked from individual services.
• Article 11 (Company's Liability)
• • • ① The Company shall be responsible for compensating the member for damages incurred due to the any of the following accidents:
    • 1. Accidents caused by forgery or alteration of access media
    • 2. Accidents that occur during contract conclusion or electronic transmission or processing of transaction instructions
    • 3. Accidents resulting from the unauthorized intrusion into the information and communication network under Article 2, Paragraph 1, Sub-paragraph 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the acquisition of access media through false or other illegitimate means for electronic financial transactions.
  • • ② Notwithstanding the provisions of paragraph 1, the Company may impose all or part of the responsibility on the member in the following cases:
    • 1. Where a member lends an access medium to a third party or delegates its use, or provides it for the purpose of transfer or security
    • 2. If a third party, despite being aware or easily able to be aware that they can conduct electronic financial transactions using the member's access media without authorization, nevertheless discloses, exposes, or neglects the access media.
    • 3. In the case of damage occurring to a corporate member (excluding small businesses under Article 2, Paragraph 2 of the Small and Medium-sized Enterprise Basic Act), if the Company has established security procedures and diligently complied with them, fulfilling the reasonable duty of care required to prevent incidents.
  • ③ The Company shall not be liable for damages to the member in cases where, despite receiving transaction instructions from the member, the processing is impossible or delayed due to force majeure, circumstances not attributable to the Company, or other unavoidable reasons, and the Company has notified the member of the impossibility or delay (including cases where notification is made by financial institutions, payment service providers, or online sellers).
• Article 12 (Dispute Resolution and Dispute Mediation)
• • ① Members can request dispute resolution, express opinions, file complaints, or claim damages related to electronic financial transactions through the dispute resolution contact person or contact information posted at the bottom of the Company's service page.
  • ② If a member applies for dispute resolution with the Company, the Company will notify the member of the investigation or processing results within 15 days.
  • ③ If a member disagrees with the dispute resolution results of the Company, they can apply for dispute resolution to the Financial Dispute Mediation Committee of the Financial Supervisory Service under the provisions of Article 51 of the Act on the Establishment, etc., of the Financial Supervisory Authority, or to the Consumer Dispute Resolution Committee of the Korea Consumer Agency under the provisions of Article 60, Paragraph 1, of the Consumer Basic Act
• Article 13 (The Company’s Obligation to Ensure Safety)
• The Company complies with the standards set by the Financial Services Commission for the information technology sector and electronic financial transactions, including personnel, facilities, electronic devices, etc., to ensure the secure processing of various types of electronic financial transactions.
• Article 14 (Rules outside of Terms and Conditions)
• • ① In cases where there are individual agreements between the Company and the member that differ from the provisions of this agreement, the agreed-upon terms take precedence over this agreement.
  • ② Matters not specified in this agreement regarding electronic financial transactions are governed by the terms stipulated in individual agreements.
  • ③ Matters not addressed in this agreement and in individual agreements related to electronic financial transactions, including the definition of terms, are subject to the provisions of relevant laws such as the Electronic Financial Transactions Act, the Specialized Credit Financial Business Act, the Electronic Commerce Consumer Protection Act, and other applicable regulations, in the absence of any other agreed upon terms.
• Article 15 (Jurisdiction)
• Jurisdiction over disputes arising between the Company and members shall be governed by the Civil Procedure Act.

Chapter 2 Electronic Payment Agency Service

• Article 16 (Definition)
• The definitions of terms in this Chapter are as follows:
• • 1. The term “Electronic Payment Intermediary Service” refers to a service that transmits or receives payment information electronically in the purchase of goods or services (hereinafter referred to as “goods, etc.”) and settles the payment or mediates the settlement of the consideration.
  • 2. The term “Member” refers to an individual who agrees to these terms and uses the electronic payment intermediary service provided by the company.
• Article 17 (Withdrawal of Transaction Instructions)
• • ① If a member uses the electronic payment intermediary service, the member may cancel the transaction instruction until the entry in the ledger of the financial institution where the recipient's account is opened or in the Company's account, or the entry into the electronic device is completed.
  • ② If the member cancels the transaction instruction, and the payment transaction has not been completed accordingly, the Company must refund the received funds to the member.
• Article 18 (Limits, etc.)
• • Based on the Company's policies and the standards of payment agencies (telecommunication companies, credit card companies, etc.), the cumulative monthly payment amount and payment limit for each member's payment method may be restricted.
• Article 19 (Management of Access Media)
• • ① When providing the electronic payment intermediary service, the Company selects access credentials to verify the member's identity, authority, and the contents of the transaction instructions.
  • • ② When using access credentials, members must not engage in the following actions unless there is a special provision in other laws:
    • 1. The act of transferring or acquiring access media.
    • 2. The act of lending or delegating the use of access media.
    • 3. The act of using access media as a pledge or other security purposes.
    • 4. The act of arranging the acts specified in Sup-paragraph 1 through 3.
  • ③ Members must not leak, expose, or neglect their access media to third parties, and must exercise sufficient caution to prevent theft, forgery, or alteration of their access media.
  • ④ When the Company receives notice from a member about the loss or theft of access media, the Company is responsible for compensating the member for any damages incurred by the unauthorized use of those access media by a third party from that point onward.

Chapter 3 Issuance and Management of Prepaid Electronic Payment Means

• Article 20 (Definition)
• The definitions of terms used in this Chapter are as follows:
• • 1. The term “Prepaid Electronic Payment Means” refers to prepaid electronic payment instruments, such as event money that the Company announces in advance to members at the time of issuance, which can be used to purchase goods or services on the Company's website, affiliated services, etc. (hereinafter referred to as “Events Services, etc.”) under the Electronic Financial Transactions Act.
  • 2. The term “Recharge” refers to the act of purchasing prepaid electronic payment means or accumulating them through activities on services designated by the Company or third-party services designated by the Company (hereinafter referred to as “Services, etc.”) using the specified payment method to secure a certain amount of prepaid electronic payment means.
  • 3. The term “Member” refers to an individual who agrees to these terms, purchases goods or services from sellers, and uses prepaid electronic payment means as a payment method to make the corresponding payment.
  • 4. The term “Seller” refers to an entity that sells goods or services to members in transactions involving prepaid electronic payment methods.
• Article 21 (Management of Access Media)
• • ① The Company shall not be responsible for any loss of funds stored in prepaid electronic payment means occurring before receiving notification from the member regarding the loss or theft of the access medium.
  • ② The provisions of Chapter 2, Article 19, Paragraphs 1 to 4, are applicable mutatis mutandis to this chapter on Payment Intermediary Services.
• Article 22 (Loss of Membership Qualification and Restriction on Prepaid Electronic Payment Means Use)
• • • ① If a member falls under any of the following reasons, the Company may notify the member through email or other valid means, and may revoke the membership or temporarily restrict the use of prepaid electronic payment means:
    • 1. When all or part of the personal information registered at the time of membership registration is found to be false.
    • 2. When using prepaid electronic payment means after registering with false information or using another person's name or personal information.
    • 3. When engaging in transactions through fraudulent acts, such as stealing or using another person's payment information.
    • 4. When a member's access medium is sold or transferred
    • 5. When failing to pay usage fees in the manner specified by the provider of the payment method without delay and long-term overdue payment.
    • 6. When interfering with the use of prepaid electronic payment means by other members or causing disruptions to the company's provision of prepaid electronic payment means.
    • 7. When the member fails to resolve the reasons for usage restriction within the period specified by the Company.
    • 8. When violating other laws related to prepaid electronic payment means.
  • ② Members who fall under Paragraph 1 may use the prepaid electronic payment method again with the approval of the Company after resolving the cause.
• Article 23 (Charging of Prepaid Electronic Payment Means)
• • ① Members can purchase, or recharge prepaid electronic payment means using payment methods such as mobile phones, credit cards, bank transfers, or other payment methods designated by the Company, or by earning points through activities in services, etc., as determined by the Company or its affiliates.
  • ② The purchase of prepaid electronic payment means through the designated payment method, as stipulated in Paragraph 1, can be recharged with specified amounts according to the payment method, and there may be self-imposed limits depending on the payment method.
  • ③ If a member applies to purchase prepaid electronic payment means through bank transfer, the member must make the deposit to the bank account specified by the Company within five (5) business days from the application date. The Company will charge the prepaid electronic payment means upon confirmation of the deposit. However, if the member fails to deposit the purchase amount within the specified period, the purchase application will be automatically canceled, considering that there is no intention to proceed with the purchase.
• Article 24 (Use and Deduction of Electronic Payment Means in Advance)
• • ① Members can use prepaid electronic payment means according to the period and methods specified by the Company, and the Company will announce the specific details through this agreement or the prepaid electronic payment means-related service page.
  • ② Members can use prepaid electronic payment means as a payment method when purchasing goods or services in services, etc.
  • ③ The prepaid electronic payment means will be immediately deducted at the time of completing the purchase of goods or services.
  • ④ When a member uses prepaid electronic payment means, the deduction will occur in the following order: free prepaid electronic payment means accumulated in services (hereinafter referred to as "accumulated prepayment"), purchased prepaid electronic payment means (hereinafter referred to as "purchased prepayment").
  • ⑤ In the event that a member cancels the purchase of goods or services for which prepaid electronic payment means were used, the Company will generally recharge the prepaid electronic payment means used for the purchase.
• Article 25 (Expiration of Prepaid Electronic Payment Means)
• • ① If an individual prepaid electronic payment means is neither accumulated nor used for sixty (60) months from the last date of use, the prepaid electronic payment means charged by the member will automatically expire.
  • ② Before the prepaid electronic payment means expire as per the preceding clause, the Company will notify the member of the impending expiration via electronic mail or other effective means.
  • ③ In the event of withdrawal of consent to these terms, the accumulated prepaid amount becomes unrecoverable.
• Article 26 (Refund, etc.)
• • ① A member can request a refund of the remaining balance of the prepaid electronic payment means in possession and receive a full refund of the purchased prepaid amount. However, accumulated prepaid amounts provided free of charge by the company are excluded from the refund.
  • • ② In the following cases, a full refund will be provided for the remaining balance of the purchased prepaid amount:
    • 1. In the event of natural disasters or other reasons making it difficult to provide goods or services in the service, rendering the prepaid electronic payment means unusable.
    • 2. Inability to provide goods or services in the service due to defects in the prepaid electronic payment means.
    • 3. When a member requests a refund of the remaining balance of the purchased prepaid amount.
    • 4. In the event of withdrawal of consent to these Terms and Conditions.
  • ③ Cash refunds will be deposited into the member's designated account within seven (7) business days from the date of confirming the member's deposit request.
  • ④ Members can use the prepaid electronic payment means according to the deadline and method specified by the Company, and the Company will provide specific information on refunds through the customer center page for individual prepaid electronic payment means.
• Article 27 (Withdrawal of Transaction Instructions)
• • When a member uses prepaid electronic payment means to make a payment, the member can revoke the transaction instruction until the information of the instructed amount reaches the electronic device specified by the recipient.
• Article 28 (Prohibition of Transfer of Prepaid Electronic Payment Means)
• • Members are prohibited from transferring, selling, providing as collateral, or engaging in any other disposition of prepaid electronic payment means.
• Article 29 (Limitations on Prepaid Electronic Payment Means, etc.)
• • ① The Company sets the actual nameholder's maximum holding limit for prepaid electronic payment means to 2 million won. However, the holding limit may be reduced according to the Company's policy.
  • ② Chapter 2 Payment Agency Service Article 18 applies mutatis mutandis to this Chapter.

• Supplementary provisions
• • These terms and conditions will apply from August 7, 2019.